Returns & Exchanges

At Hairlust, we want you to be completely satisfied with your hair care journey. If for any reason you are not happy with your purchase, you can return unopened products within 14 days of receipt for a full refund.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the unused products in their original packaging to ensure they are protected during transit and remain eligible for a refund.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing