Frequently Asked Questions

Everything you need to know about your hair care journey with Hairlust.

Are Hairlust products suitable for all hair types?

Yes, our products are formulated to be inclusive. We offer specific ranges tailored for thinning hair, curly textures, blondes, and damaged strands to ensure everyone finds their perfect match.

Are your ingredients vegan and organic?

Absolutely. We prioritize clean beauty by using certified organic ingredients and 100% vegan formulas. We are committed to being cruelty-free and avoiding harsh chemicals like sulfates and parabens.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

How do I track my order?

Once your order is shipped, a confirmation email containing a tracking number and a link to the carrier's website will be sent to your registered email address.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Klarna and Apple Pay for a seamless checkout experience.